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Faema X20 Bean to Cup Coffee Machine - Touch Screen, WiFi, Smart Boiler, Automatic Cleaning, Milk Precision System

Faema X20 Bean to Cup Coffee Machine - Touch Screen, WiFi, Smart Boiler, Automatic Cleaning, Milk Precision System

Faema
Regular price £13,738.00
Regular price Sale price £13,738.00
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The Faema X20 Bean-to-Cup Coffee Machine is designed for businesses that demand premium coffee quality, advanced beverage customisation, and reliable high-volume performance. Combining innovative brewing technology with intuitive operation, the X20 delivers consistently exceptional coffee and milk-based drinks at the touch of a button.

Ideal for offices, hotels, hospitality venues, convenience locations, and self-service environments, the X20 offers the flexibility to create a wide range of beverages while maintaining the quality and consistency expected from a professional coffee solution.

Why Choose the Faema X20?

The X20 has been engineered to satisfy even the most demanding coffee drinkers. Featuring a preheated metal brewing group for enhanced extraction stability, advanced milk systems, and extensive drink customisation options, it delivers outstanding flavour and consistency across every beverage.

Whether you're serving speciality coffees, milk-based drinks, hot chocolate, or customised recipes, the X20 provides the flexibility and performance required to meet diverse customer preferences while simplifying daily operation.

Key Features

Consistent Coffee Extraction

The preheated metal brewing group maintains stable temperatures throughout service, helping ensure reliable extraction and exceptional flavour consistency across every cup.

Extensive Drink Customisation

Create and personalise a wide range of beverages to suit different tastes and requirements. Favourite recipes can be stored for quick access, allowing users to enjoy a consistent coffee experience every time.

Advanced Milk Beverage Capability

Available with multiple milk system configurations, the X20 is designed to produce high-quality milk-based drinks with excellent texture, temperature control, and consistency.

Intuitive User Experience

The user-friendly interface provides simple navigation through beverage menus and machine settings, making premium coffee accessible to all users regardless of experience.

Power Station Configuration

The innovative Power Station setup allows two adjacent X20 machines to share a single refrigeration system, helping maximise workspace efficiency while supporting higher drink volumes and a broader beverage menu.

Remote Connectivity

Integrated WiFi functionality enables machine monitoring, performance management, and enhanced user interaction through the Cup4You platform.

Advanced Technology

AutoSteam Milk4

Automatically textures and heats milk to precise settings, delivering consistent results across a wide variety of milk-based beverages.

Smart Boiler Technology

Optimises boiler performance and energy usage while maintaining a continuous supply of hot water and steam throughout busy operating periods.

Energy Saving Mode

Reduces energy consumption during quieter periods while ensuring the machine remains ready for service when needed.

Automatic Washing System (AWS)

Automated cleaning programmes simplify maintenance and help maintain high hygiene standards with minimal operator intervention.

Milk Precision System

Designed to deliver precise milk dosing and beverage consistency, helping maintain quality across every drink served.

Cup4You App Connectivity

Connect via WiFi to access advanced machine settings, remote monitoring capabilities, and enhanced beverage personalisation options.

Available Models

MilkPS CP10

Manual Steam Wand with Milk Precision System

MilkPS CP11

Customer-Facing Configuration with Milk Precision System (No Steam Wand)

MilkPS Chocolate CS10

Chocolate Hopper, Manual Steam Wand, and Milk Precision System

MilkPS Chocolate CS11

Chocolate Hopper and Milk Precision System (No Steam Wand)

TurboSteam S10

Automatic milk steaming and heating system for hands-free milk preparation

Perfect for Professional Environments

The Faema X20 is ideally suited to:

  • Hotels and hospitality venues
  • Corporate offices
  • Self-service coffee stations
  • Retail environments
  • Convenience stores
  • Customer-facing business locations

Its combination of premium beverage quality, intelligent automation, and flexible configuration options makes it a powerful solution for businesses looking to offer exceptional coffee with maximum efficiency.

Premium Coffee, Simplified

The Faema X20 Bean-to-Cup Coffee Machine combines advanced brewing technology, intelligent milk systems, and intuitive operation to deliver an outstanding coffee experience with every cup. From speciality espresso drinks to creamy milk-based beverages and hot chocolate, the X20 provides the versatility, consistency, and reliability needed for today's demanding commercial environments.

For businesses seeking premium coffee quality without the complexity of traditional espresso equipment, the X20 offers a smart and scalable solution.

Specifications

Dimensions (All Models): 370mm x 620mm x 762mm
Drink Options (All Models): 96
Power (All Models): 3800W

 Model MilkPS
Solubles
Steam Options
S10 N N Auto Steam CT
CP10 Y N Manual
CP11 Y N None
CS10 Y Y Manual
CS11 Y Y None


See Specifications sheet in Downloads for full details

MilkPS - Milk Pump System through dispensing head
Solubles - Hopper for Soluble Ingredients e.g. Chocolate

Additional Fridges for MilkPS available - Vitrifrigo & Osborne Products
Manufacturers cleaning products strongly recommended for optimum performance
Undercounter Washing Kit compulsory if using undercounter fridge

Warranty

12 Months Manufacturers Parts Only Warranty.
Additional Labour Warranty can be purchased.

Downloads

Product Brochure

Installation Requirements

Technical Specifications

Installation


Installations are carried out by our partner, Mulmar.

Please note: Failed installations will incur a charge of £360.

About Us

Coffee Craft Studio is a UK-based specialist retailer dedicated to premium espresso machines, grinders, and home barista equipment.

We focus on carefully curated products designed for coffee enthusiasts who value precision, performance, and café-quality results at home. Whether you’re upgrading your setup or building your first serious espresso station, our goal is to provide equipment that delivers consistency, control, and long-term reliability.

At Coffee Craft Studio, we believe great coffee comes from the perfect balance of machine, grinder, and technique. That’s why we prioritise trusted brands, proven performance, and products that meet the expectations of passionate home baristas.

We are committed to:

  • Supplying high-quality, performance-driven coffee equipment
  • Offering a smooth and reliable online shopping experience
  • Delivering responsive and helpful customer support

Your feedback helps us continue to improve and ensures we maintain the high standards our customers expect.

Welcome to Coffee Craft Studio, your dedicated source for premium espresso machines, coffee grinders, and barista equipment. Our journey began with a simple mission: to share our passion for precision coffee with like-minded enthusiasts. From our humble beginnings, we’ve grown into a trusted destination, offering a carefully curated range of high-quality coffee equipment designed for performance, reliability, and exceptional results at home or in the office.


Our Story

Coffee Craft Studio was created from a genuine appreciation for the craft of coffee. Like many enthusiasts, our journey started with a simple goal—making better coffee. What followed was a deep dive into espresso machines, grinders, and the fine details that separate an average cup from something exceptional.

We experienced first-hand how the right equipment can transform the entire coffee experience. But we also saw how difficult it can be to navigate the market, with too many options and not enough clarity. Coffee Craft Studio was built to solve that problem—offering a focused selection of products that truly deliver, without compromise.


Our Vision

Our vision is to become a trusted name for baristas who take coffee seriously. We believe great coffee is a balance of precision, technique, and the right tools—and our goal is to make those tools accessible without overwhelming the customer.

What sets Coffee Craft Studio apart is our commitment to quality over quantity. We don’t aim to stock everything—we aim to stock the right things. Every product is chosen for its performance, build quality, and ability to consistently deliver café-quality results.


Why Choose Us

At Coffee Craft Studio, we focus on what matters most: performance, reliability, and trust. Our range is carefully selected to ensure every product meets the expectations of serious coffee enthusiasts.

We are committed to:

  • Curating high-performance espresso machines and grinders
  • Offering products built for long-term reliability
  • Providing a smooth and dependable online shopping experience
  • Supporting customers with clear, honest product selection

Whether you’re upgrading your setup or investing in your first serious machine, we aim to give you confidence in every purchase.


Meet Our Founder

Coffee Craft Studio was founded by Dave England, an entrepreneur driven by a long-standing ambition to build something of his own—something grounded in quality, purpose, and long-term value.

Like many coffee enthusiasts, Dave’s journey began with a simple goal: making better coffee at home. What started as curiosity quickly became an obsession with the finer details—grind consistency, extraction, workflow, and the equipment needed to get it right. Along the way, it became clear that while there were plenty of options on the market, there was a gap for a brand that combined clarity, quality, and trust in one place.

With a background in business and a strong entrepreneurial mindset, Dave set out to create more than just another online store. Coffee Craft Studio was built with intention—from the products selected to the way the brand is positioned—focusing on helping customers confidently invest in equipment that genuinely improves their coffee experience.

At its core, the business reflects two things: a passion for coffee done properly, and a commitment to building a brand that customers can rely on. For Dave, Coffee Craft Studio isn’t just a business—it’s the result of taking that step into entrepreneurship and creating something meaningful from it.

 


We’re more than just a coffee equipment retailer; we’re part of a growing community of baristas who value quality and craft. Our registered office is based in London, but we proudly serve customers across the UK through our trusted courier partners, ensuring reliable and efficient delivery with every order.


Connect With Us

We thank you for your interest in Coffee Craft Studio and invite you to explore our range. If you have any questions or need assistance, don’t hesitate to get in touch via our Contact Us page.

 

Delivery & Returns

Delivery

At Coffee Craft Studio, we aim to deliver your coffee machines, grinders, and accessories as efficiently and reliably as possible. We work with a network of trusted UK and international suppliers to fulfil orders and ensure a wide selection of high-quality products.

Orders placed before 2pm Monday to Friday (excluding bank holidays) will be processed the same day. Orders placed after this time may be processed on the next working day.

For delivery, see the estimated delivery date above as this is specific to the product you are ordering. Coffee Craft Studio offers free delivery.

See our full shipping policy here.

Returns

To arrange a return, notify us via email at returns@coffeecraftstudio.com or by phone/WhatsApp on 020 8050 7450 with the reason for the return. Upon receipt of a request to return an item we will supply you with a returns note via email including the address to return the item to.

See our full returns policy here.

Contact Us

Phone
020 8050 7450
WhatsApp
020 8050 7450

Company
DRE Moonstone Ltd T/A Coffee Craft Studio
Registered Office Address: 66 Paul Street, London EC2A 4NA
Company No: 17158785

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  • Honest and great service!

    Coffee Craft Studio goes out of its way to provide excellent customer service and is a company that can be trusted.
    Paul H, Dorset

  • Fantastic products

    I love the quality of the products on offer. They have been selected to provide the best experience for the customer.
    Anthony B, Hampshire

  • Great communication

    I was kept up to date every step of the way and Dave was extremely responsive to the questions I had. I would highly recommend.
    Phil B, Manchester

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